very disapointed on Reprapdiscount product and service I bought a ordbot full kit from "Reprapdiscount", very disapointed. 1. No build instruction. if you are good to build 3D printer, you can have a try, otherwise you will have a lot of pain, please dont expect any instruction in the box. even their website, no. youtube, just a bit. you need to search a lot of web site to get a guess how to build it. 2. Faulty product. Before I buy, i already see a lot of post regarding "missing parts", "faulty product (especialy T"aurino Power") from "Reprapdiscount". Now i have become one of the statistic. dont believe you will be a lucky one. you may disapointed. 3. No afterslae support. you can visit their forum. http://forum.reprapdiscount.com/ . 90% of question is no one to answer. also if you send them message (TICKET), you need to wait their replay, how long? depends on how lucky you are, i already wait 1 week, still no one reply me a single word. if you decide to buy one? good luck. https://reprap.org/forum/read.php?1,279313,279313#msg-279313 Sun, 06 Sep 2026 14:29:59 -0400 Phorum 5.2.23 https://reprap.org/forum/read.php?1,279313,281658#msg-281658 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281658#msg-281658
Just shut down this entire thread,

It's clearly going no where RepRap or 3D Printer related.]]> ShadowRam General Wed, 18 Dec 2013 11:37:47 -0500 https://reprap.org/forum/read.php?1,279313,281564#msg-281564 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281564#msg-281564 rhmorrison General Wed, 18 Dec 2013 08:22:37 -0500 https://reprap.org/forum/read.php?1,279313,281563#msg-281563 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281563#msg-281563 Bantha General Wed, 18 Dec 2013 08:20:56 -0500 https://reprap.org/forum/read.php?1,279313,281546#msg-281546 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281546#msg-281546 tjb1 General Wed, 18 Dec 2013 07:27:19 -0500 https://reprap.org/forum/read.php?1,279313,281532#msg-281532 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281532#msg-281532
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ohioplastics
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Timaz
During that time I'd be lucky if I saw a single police officer in a day of walking around Shenzhen- when I walk the streets of New York there is a swat team on every corner staring down everyone who walks by. I have NEVER in 10 years seen a Chinese police officer search and frisk a pedestrian. When I visited Hong Kong this weekend and tourists ignored the Mainland immigration officers and kept taking pictures at Customs they were not handcuffed and thrown in a holding cell- try that with the TSA.

When terrorists kill 3,000 innocent people in Hong Kong, let me know. Douche.


@ohioplastics : I believe that by insulting other users - you know those are people, right ? - you probably harm your reputation and potentially your business more than anyone else.
Please go ahead, continue.

@everyone else : from my experience replying / continuing arguing with that kind of poster is useless and only lead to more of the same kind of post. I'd advise to take a mental note to just ignore him.]]> DeuxVis General Wed, 18 Dec 2013 06:47:56 -0500 https://reprap.org/forum/read.php?1,279313,281481#msg-281481 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281481#msg-281481
Having been to China myself and have been dealing with the Chinese for many years, I must say that it is more pleasant and also more reliable to deal with them than dealing with similar companies here in Australia and especially in USA.
While in China, I was pleasantly surprised to see the extent of their development, the buildings, roads and the work places are something to be envied by many other countries. Many of the factories are robotic and the products made by machines or highly skilled workers.

As for Reprapdiscounts, I have made many purchases from them and have had no problems whatever, the products have been superb, price has been right, deliver has been very quick and also very cheap, cheaper in fact than buying within Australia. Any needed information has been forthcoming in a short time and very pleasant.

Back to your posts, I find them most offending and certainly not appropriate for this forum. You have degraded yourself and made a mockery of others showing the way you think and feel. Time to grow up I think.]]> regpye General Wed, 18 Dec 2013 05:14:09 -0500 https://reprap.org/forum/read.php?1,279313,281178#msg-281178 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281178#msg-281178
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newkid
And also very expensive.

2560+RMAPS easy to get by $40.

but they are selling $94

First off, do some research before you start buying stuff willy nilly. The ORD is not designed by RRD, just like 90% of printer related items on ebay. If I go buy Prusa i3 parts off ebay, I don't expect them to ship instructions. They are simply packaging a kit, although it would be good for them to package instructions they don't need to. This printer is well documented on buildlog as posted earlier and the designer is Bart Dring(sp?) who came up with Makerslide which is why the kits use that extrusion profile..

Second, go ahead and buy that "Arduino" and Ramps for $40. Good luck using your printer. RRD has the cheapest prices out of suppliers I trust, in fact I just ordered a Taurino on Saturday 12/14/13 night and it is currently waiting at my local Fedex for pickup on 12/17/13. That is damn good service from Hong Kong, you can't even get that fast of shipping accross the US for $15.

Go ahead, buy everything as cheap as you can find. Don't expect help when your "Arduino" won't turn on because you paid $5 for it.]]> tjb1 General Tue, 17 Dec 2013 12:45:31 -0500 https://reprap.org/forum/read.php?1,279313,281112#msg-281112 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281112#msg-281112
In case of edition I'm refering to those two posts (for instance) :

Quote

I also want to say that if you buy from me on my Ebay store , I absolutely will not give away your personal information. That's not how we role. We believe in Google's motto, "Don't be evil."

Quote

I can compete on the price. My new hot end is $27.50.
]]> DeuxVis General Tue, 17 Dec 2013 10:08:15 -0500 https://reprap.org/forum/read.php?1,279313,281098#msg-281098 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,281098#msg-281098
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Timaz
No- it's not a utopian society, there are many problems- but you clearly have never been here so have absolutely no clue what they are and are simply on a racist rant.

I can mathematically prove that I'm not a racist. Since racism is the hatred of people of another race, and I love all types of women regardless of race, and women make up 51% of the population, then at worst I am only 49% racist.

However, since I also live in a democracy, 51% of the voices in my head wins over the 49%. I am therefore incapable of racism.

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Timaz
During that time I'd be lucky if I saw a single police officer in a day of walking around Shenzhen- when I walk the streets of New York there is a swat team on every corner staring down everyone who walks by. I have NEVER in 10 years seen a Chinese police officer search and frisk a pedestrian. When I visited Hong Kong this weekend and tourists ignored the Mainland immigration officers and kept taking pictures at Customs they were not handcuffed and thrown in a holding cell- try that with the TSA.

When terrorists kill 3,000 innocent people in Hong Kong, let me know. Douche.]]> Anonymous User General Tue, 17 Dec 2013 09:36:20 -0500 https://reprap.org/forum/read.php?1,279313,280965#msg-280965 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280965#msg-280965
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ohioplastics
Well, they weren't perfect. Most were just angry slave holders who didn't want to pay their taxes. America's not perfect. If I could live in any place in the world, it'd be Australia, we're you can smoke Cuban cigars and drink fourx beer. Now that's a eutopian society.

I live in China- no problem with cuban cigars or beer from any place on the planet. The Internet is fast and never throttled for using Bittorrent. I can get every part needed for a 3D printer off the shelf within a 1km radius walk. During that time I'd be lucky if I saw a single police officer in a day of walking around Shenzhen- when I walk the streets of New York there is a swat team on every corner staring down everyone who walks by. I have NEVER in 10 years seen a Chinese police officer search and frisk a pedestrian. When I visited Hong Kong this weekend and tourists ignored the Mainland immigration officers and kept taking pictures at Customs they were not handcuffed and thrown in a holding cell- try that with the TSA.

I have plenty of pictures of Chinese 3D printing factories and all offer conditions that are as good, or better than their US counterparts. Those Chinese workers are under the legal minimum 1 year contract and are nearly impossible to fire without massive fines- downsizing is basically unheard of. Should any of the ladies get pregnant they get the government mandated 98 days paid maternity leave.

No- it's not a utopian society, there are many problems- but you clearly have never been here so have absolutely no clue what they are and are simply on a racist rant.]]> Timaz General Tue, 17 Dec 2013 04:53:40 -0500 https://reprap.org/forum/read.php?1,279313,280751#msg-280751 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280751#msg-280751 Anonymous User General Mon, 16 Dec 2013 17:21:09 -0500 https://reprap.org/forum/read.php?1,279313,280694#msg-280694 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280694#msg-280694
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ohioplastics
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thejollygrimreaper
why exactly should china be open and democratic?

"We hold these truths to be self-evident, that all men are created equal..." ~Thomas Jefferson

Also,

"It is better 100 guilty Persons should escape than that one innocent Person should suffer." ~Benjamin Franklin


both sound good, when do they go into practice?.......


it should probably be noted that just like the rest of us Thomas Jefferson and Benjamin Franklin are/were victims of much earlier crime against humanity: the first of the early man to say "this is mine" (the inventor of property) , fast forward several thousand years later and we're only just starting to see a conscious change to this line of thinking,]]> thejollygrimreaper General Mon, 16 Dec 2013 15:49:12 -0500 https://reprap.org/forum/read.php?1,279313,280678#msg-280678 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280678#msg-280678
Quote

I've bought from reprapdiscount; on the whole it was a very pleasant transaction. At no point did they raise any issues related to my race, nationality, or government's policies, which as a customer I really appreciated.

This is far funnier than it appears on a first read. Well played!]]> crispy1 General Mon, 16 Dec 2013 15:17:09 -0500 https://reprap.org/forum/read.php?1,279313,280668#msg-280668 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280668#msg-280668
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thejollygrimreaper
why exactly should china be open and democratic?

"We hold these truths to be self-evident, that all men are created equal..." ~Thomas Jefferson

Also,

"It is better 100 guilty Persons should escape than that one innocent Person should suffer." ~Benjamin Franklin]]> Anonymous User General Mon, 16 Dec 2013 14:58:43 -0500 https://reprap.org/forum/read.php?1,279313,280653#msg-280653 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280653#msg-280653 Karmavore General Mon, 16 Dec 2013 14:32:23 -0500 https://reprap.org/forum/read.php?1,279313,280648#msg-280648 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280648#msg-280648
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ohioplastics
I can compete on the price. My new hot end is $27.50.

As for the charges of xenophobia and racism, it seems that's the liberals go to argument when they have nothing intelligent to say. Can you argue that what they're doing isn't wrong, or at the least morally questionable? Can you say China is an open and democratic society? If an American company did this, wouldn't there be a major scandle?


American,Australian,European companies do it all the time, it depends on what you are selling of course and you need to know where to look, the activity in it's simplest form is a credit reporting agency it's not just your name and address that is view-able thats in there, and they can stop you from being able get a loan to buy a house.

why exactly should china be open and democratic? if anything the western world could learn a thing or two from the Chinese.]]> thejollygrimreaper General Mon, 16 Dec 2013 14:25:44 -0500 https://reprap.org/forum/read.php?1,279313,280566#msg-280566 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280566#msg-280566 hot end is $27.50.

As for the charges of xenophobia and racism, it seems that's the liberals go to argument when they have nothing intelligent to say. Can you argue that what they're doing isn't wrong, or at the least morally questionable? Can you say China is an open and democratic society? If an American company did this, wouldn't there be a major scandle?]]> Anonymous User General Mon, 16 Dec 2013 10:52:24 -0500 https://reprap.org/forum/read.php?1,279313,280502#msg-280502 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280502#msg-280502
Your supposed ancestry doesn't change the fact that your comments are extremely racist and xenophobic. You're not only embarrassing yourself, you're tarnishing the name of your company. I hope you realiize this is a publicly-viewable forum and everyone on the internet can see what a flaming xenophobe you are.

Just because you can't compete on quality, price, or customer service with companies based in Asia doesn't mean it's ok to stoop to insulting them and trashing them on the internet.]]> crispy1 General Mon, 16 Dec 2013 08:21:43 -0500 https://reprap.org/forum/read.php?1,279313,280372#msg-280372 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280372#msg-280372
I think it's a pretty big assumption to make, to say beyond a reasonable doubt. In America, you're innocent until proven guilty by a trial of your peers. If giving out someone's home address isn't that big of a deal, then why doesn't "Elvira" give out her name and home address. I just find this whole thing fishy.

I also want to say that if you buy from me on my Ebay store , I absolutely will not give away your personal information. That's not how we role. We believe in Google's motto, "Don't be evil."]]> Anonymous User General Sun, 15 Dec 2013 22:05:36 -0500 https://reprap.org/forum/read.php?1,279313,280369#msg-280369 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280369#msg-280369
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ohioplastics
Why do you post people's personal information online like that? Couldn't it just be someone's mom's or girlfriends house? Or do you think they were stupid enough to use there real address?

What about the rumors you're using sweet shop labor to assemble your products? Is it common practice for you to illegally distribute your customers private information?

I have so many questions for you Elvira, if that is your real name. How come you'll give out your customers home address but you won't even tell us your real name?

The rumours you are talking about seam to be started by you. I have met Elvira in person and she is a nice woman. Yes Elvira is her English name and may not be her Cantonese given name but that is normal when dealing with people with names not easily pronounced in English. Why do you try so hard to make others look bad? What interest do you have in this? If the address a scammer gave is a family or friends house then the person that lives there and signed for the package is part of the scam and also deserves to be called out for being part of a scam. All your hate seems to be racial and completely uncalled for and in support of the scam artists.]]> Sublime General Sun, 15 Dec 2013 21:54:25 -0500 https://reprap.org/forum/read.php?1,279313,280366#msg-280366 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280366#msg-280366
I have so many questions for you Elvira, if that is your real name. How come you'll give out your customers home address but you won't even tell us your real name? :S

My name's Kyle by the way. I'm from Ohio. How about you?]]> Anonymous User General Sun, 15 Dec 2013 21:30:00 -0500 https://reprap.org/forum/read.php?1,279313,280364#msg-280364 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280364#msg-280364
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ShadowRam
I'm not quite sure why anyone would want to do business with a person that has no problem with putting people's personal information online,

http://forum.reprapdiscount.com/forums/hall-of-shame-scammer.12/

We have the proof that we sent the goods and that the goods has been recived and signed by the "buyer" but the "buyer" has no proof of payment. How do yo call such behaviour in your country? Theft, right? In such a case you would go to police, unfortunately there is no "internet police" the only way to protect others from thiefs is to reveal their identity. Actually, the thief can delete the post in hall of shame by himself, by simply paying what he own or by sending back the unpaid items.]]> Reprapdiscount General Sun, 15 Dec 2013 21:21:53 -0500 https://reprap.org/forum/read.php?1,279313,280363#msg-280363 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280363#msg-280363
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kongorilla
When I built my ORD Bot, the instructions on the wiki got me 90% of the way there:
[www.buildlog.net]

Any questions I had could be asked in the ORD Bot forum, and were quickly answered:
[buildlog.net]

Perhaps Reprapdiscount expected you to know about those resources? In any event, they should've included those links in the package.

I've considered buying from them, but haven't yet. Did you have missing parts or faulty parts?

Hello. I am sorry you are not satisfied with our aftersales support. Unfortunately we asked you for the paypal transaction id, in order to determine your warranty period, you haven't provide this information yet. Paypal transaction id = invoice = warranty

After reading your posts, seems that you are not looking for a kit, farmore you need a "out of the box" working solution. I am sorry, we do not provide "out of the box" working printers, we are selling only DIY kits. Those kits are partially assebled and quite easy to build, a lot of help you can find in by using google or by clicking the links below. We are a serious company, but it is impossible to provide a 100% satisfaction to every one simply because 100% does not exist. We are authorised by Bard Dring (ord bot developer) to provide our customers links to his original ordbot documentations and every thing you need to know is very well described there.

[www.buildlog.net]
[www.youtube.com]

We would provide you a full refund, please provide the paypal transaction number! We will provide you the address where to ship the item, within your country and we will also pay for the shipping costs.

Best Regards,
Elvira]]> Reprapdiscount General Sun, 15 Dec 2013 21:17:11 -0500 https://reprap.org/forum/read.php?1,279313,280327#msg-280327 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,280327#msg-280327 mrPrik General Sun, 15 Dec 2013 18:53:38 -0500 https://reprap.org/forum/read.php?1,279313,279958#msg-279958 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,279958#msg-279958
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ohioplastics
All I'm saying is posting people's home address online sounds like something a Nazi would do (i.e. intimidation and fear mongering).

I don't blame Chinese people for taking jobs. I like their business model. It's pretty ruthless and as a capitalist, I admire that. I'm competing with the Chinese on Ebay. They're great at producing things, not so much at originality or out of the box thinking- because it's a repressive society.


online publishing of peoples home addresses ,phone number(s) and names is something thats done prolifically across the telemarketing industry and the debt collection industry, the difference is that the data is sold]]> thejollygrimreaper General Sat, 14 Dec 2013 16:52:57 -0500 https://reprap.org/forum/read.php?1,279313,279952#msg-279952 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,279952#msg-279952
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Careful. Comments like that can lead to a ban.

Can we vote him off the island?]]> crispy1 General Sat, 14 Dec 2013 16:41:52 -0500 https://reprap.org/forum/read.php?1,279313,279949#msg-279949 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,279949#msg-279949
I don't blame Chinese people for taking jobs. I like their business model. It's pretty ruthless and as a capitalist, I admire that. I'm competing with the Chinese on Ebay. They're great at producing things, not so much at originality or out of the box thinking- because it's a repressive society.]]> Anonymous User General Sat, 14 Dec 2013 16:32:15 -0500 https://reprap.org/forum/read.php?1,279313,279926#msg-279926 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,279926#msg-279926
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ohioplastics
So, It's kind of like how the Nazi's used the Jews to make all there stuff in WWII. Don't support Chinese death camps!

Careful. Comments like that can lead to a ban.]]> NewPerfection General Sat, 14 Dec 2013 15:12:07 -0500 https://reprap.org/forum/read.php?1,279313,279921#msg-279921 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,279921#msg-279921
Used to be the Japanese, easy to blame the "foreign devil" for problems.

This is probably not the best place to be debating this stuff, either.]]> smooshed General Sat, 14 Dec 2013 14:58:40 -0500 https://reprap.org/forum/read.php?1,279313,279907#msg-279907 Re: very disapointed on Reprapdiscount product and service https://reprap.org/forum/read.php?1,279313,279907#msg-279907
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ohioplastics
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Sublime
The last thing is RepRapDiscount is run by a German man that tries his hardest to produce what you would expect from a German supplier but at Chinese made prices.

So, It's kind of like how the Nazi's used the Jews to make all there stuff in WWII. Don't support Chinese death camps!

WOW you sure make assumptions and use Hitler at the drop of a hat to win arguments. Like I said I visited China to see the operation and he treated his employees better than I have ever been treated by an employer in north america. Stop thinking America is good and China is bad, It is that attitude that makes dealing with Americans impossible and why America is losing so much work to other places.]]> Sublime General Sat, 14 Dec 2013 14:06:23 -0500