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nophead
I don't think that is true. The money doesn't go to the seller, it goes to AliExpress and they hold it in escrow. They only offer credit card payment to me.

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nophead
Ali-express doesn't take paypal.

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AWI
Quote: The order is closed now and I will get my money back within the next 10 days

Same here, well, at least I hope we've all learned from it...

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tjnamtiw

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fDutchman
This is now on the Aliexpress home page:
From now on, all orders that were placed after June 25th will receive an extra Buyer Protection time of 15 days after order completion!
So it looks like there is hope for those who fell for the 15$ offer!

Nope, just spent 'quality time' with a Chinaman posing as an American who told me that it only applies to orders completed automatically and not manually. If you hit the 'accept offer' button, that's manual and you're screwed. What a great system! They fully understand the seller was a criminal and that I got screwed by him but they could care less IMHO.

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fDutchman
This is now on the Aliexpress home page:
From now on, all orders that were placed after June 25th will receive an extra Buyer Protection time of 15 days after order completion!
So it looks like there is hope for those who fell for the 15$ offer!

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AWI
Actually yesterday evening I decided it would be better to notify AE upon the seller's "kind communication" plus the whole situation, so maybe as several queries were directing to the same scam, they decided to take the only way out.

@tjnamtiw: Referring to the frozen orders, they say
"Just a kind reminder, if the seller doesn't pass the verification, your order will be cancelled automatically with refund to you. You don't need to cancel order in this situation."

So if they find the seller clearly scamming, the whole order should be cancelled automatically for every customer, and I would expect a full refund to take place, independently of previous partial refunds...

Check your AE "my orders" view, if the order is still there and shown as frozen, hopefully you'll be safe already.

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fDutchman
No the seller is not mentioned, only my ordernumber.
The seller was: Shenzhen Co.,Ltd [www.aliexpress.com]
They took the whole store down, that store URL now points to a non-existant page..
But the name and the storenumber (1936246) should help you put in a claim.

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fDutchman
AE just sent out an email;

Your order has been frozen due to suspicious seller activity

Dear,

We have suspended this seller’s account because we detected unsafe trading activities. All of your pending orders with this seller have been frozen for your security.

We have asked this supplier to provide supporting evidence, such as shipping documents and qualification certificates. If the supplier is unable to provide the evidence or if the evidence is insufficient, we will close the order and process the refund for you within 5 business days (In case of certain circumstance, the processing period may be extended).

We apologize for this inconvenience. At AliExpress we are committed to ensuring you enjoy a safe shopping experience. We will continue striving to improve. Your understanding and cooperation are highly appreciated, if you have any question or suggestion, please click here

Your understanding and cooperation are highly appreciated.

Sincerely,
AliExpress Trade Security Department
2015.10.07 02:24

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Treito
But did they marked the package as shipped before? Maybe you still get the package and everything is gonna be good.