I recently acquired a Poetry Infinity 3D printer from IRA3D, they're a young company from Italy. I'm having problems using the slicer they provided, it seems like it is an adaptation of Cura, but when trying to "add a device", only the Poetry2, IRA3D's last previous printer model, is available to choose - not the Infinity. Also, none of the drop-down menus work: the support structure option, default nozzle selection or dual extrusion option are all locked. Has anyone else received a Poetry Infinity who is experiencing the same problems with the software? I am running the software on Mac OSX version 10.9.5.
Thanks!