This happens when the address or country is different from the credit card info.
For instance.
There can be more reasons like this why it happens.
As long as you get the product, do you care?
You can ask them what their system is telling them. And ask them if there is an issue with the order. You should get an answer.
Edited 1 time(s). Last edit at 08/03/2017 06:20AM by Lykle.