As someone emailed me and asked what we do, here's what I suggest:
Support material is tricky, and there doesn't seem to be much definitive information about it. We try and avoid using it. When we do, we tend to reduce the extrusion width of support, to the point that it barely sticks to itself! Usually, this means setting it smaller than the width of the nozzle, ie with a 0.5mm nozzle, printing at 0.2mm layer height, make the extrusion width 0.3mm. This usually makes it much lighter, but can make it a bit too fragile. Change this in Slic3r in 'Print Settings > Advanced > Extrusion width > Support material'. Experimentation is the key!
Ian
RepRapPro tech support