Ormerod reviews April 30, 2014 05:50AM |
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Re: Ormerod reviews April 30, 2014 04:15PM |
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Re: Ormerod reviews May 01, 2014 08:27AM |
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zombiepantslol
P.S. Please do me a favour and alter the "Axis compensation" documentation page a bit. There's one sentence in the part about "Setting the Z probe" saying "Now move the Z axis down so that the nozzle is a tiny bit above the bed and you can just see light between the two". Please add a comment saying Z=0 is exactly 0.1mm above the heated bed. It took me quite some time to realize that
Re: Ormerod reviews May 01, 2014 06:59PM |
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Re: Ormerod reviews May 02, 2014 10:23AM |
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Maybe not something an engineer would foresee, but a marketing person or businessman should have easily predicted it. Someone who starts a DIY project to build something he knows is a somewhat experimental and community developed product from plans published on the Internet has a completely different mindset to a person who buys a commercially advertised DIY kit from a major retailer. If you were to build a washing machine from plans you got off the Internet, you'd be prepared to spend a lot of time and effort to get it working properly, but if a machine bought from Currys didn't produce a good wash the first time it was used, you would be most irate if Currys suggested that you should take the back off and modify the mechanism. And a mistake in the length of bolt in a bill of materials on an Internet design would not get you nearly as frustrated as finding the same error when you start putting together a flatpack bed from Ikea.Quote
droftarts
Something else we didn't foresee was that RS customers have different expectations compared to the hobbyists that RepRap-style 3D printing has attracted before, which took both us and RS by surprise. However, we've built up a good relationship, and we'll continue to be RS's DIY/hobbyist offering.
Re: Ormerod reviews May 03, 2014 05:18PM |
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Re: Ormerod reviews May 03, 2014 06:59PM |
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droftarts
Yes Dave, that's true. We're a company of engineers, rather than marketeers! Particularly at the beginning, RS didn't really understand the product they were getting, and their marketing was off. We badgered them for ages to try and get them to change it, which they eventually did. It's probably still not clear enough, though. We have spoken at length with RS about managing customer expectations, now!
Ian
RepRapPro tech support
Re: Ormerod reviews May 03, 2014 11:53PM |
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Re: Ormerod reviews May 04, 2014 03:54AM |
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Re: Ormerod reviews May 04, 2014 04:23AM |
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Re: Ormerod reviews May 04, 2014 04:43AM |
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Re: Ormerod reviews May 04, 2014 04:59AM |
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Re: Ormerod reviews May 04, 2014 06:17AM |
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Re: Ormerod reviews May 04, 2014 07:08AM |
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Re: Ormerod reviews May 04, 2014 08:41AM |
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Re: Ormerod reviews May 04, 2014 09:12AM |
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Re: Ormerod reviews May 04, 2014 04:59PM |
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Re: Ormerod reviews May 04, 2014 06:53PM |
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Re: Ormerod reviews May 04, 2014 07:39PM |
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Re: Ormerod reviews May 04, 2014 09:29PM |
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Re: Ormerod reviews May 05, 2014 02:19AM |
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droftarts
We are at the very final stages of preparing a new version
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droftarts
It seems to take a long time for any RepRap kit to become stable
Re: Ormerod reviews May 05, 2014 03:20AM |
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Re: Ormerod reviews May 05, 2014 03:30AM |
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dc42
..The issue with the nozzle mount is that the version shipped with the kit has slots and countersinks that don't fit the screws well. With use and heat the PLA softens, the slots open out and the head sags...
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dc42
..It's very easily fixed by using a nozzle mount with a flat top and screw holes without slots...
Re: Ormerod reviews May 05, 2014 04:57AM |
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Re: Ormerod reviews May 05, 2014 05:14AM |
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Quote
GregL
Erik,
Would you post that file again for the nozzle mount.
I've looked, but failed to find it!
Greg
Re: Ormerod reviews May 05, 2014 10:51AM |
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Re: Ormerod reviews May 05, 2014 11:11AM |
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Re: Ormerod reviews May 05, 2014 11:15AM |
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Re: Ormerod reviews May 05, 2014 11:33AM |
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