Duet failure?

Hello, so i havent been printing for a month or two and the printer was turned off all time. Yesterday i decided to print something but when i turned it on and opened the webinterface it loaded it but it put up this message:

"Could not establish connection to the Duet firmware!

Please check your settings and try again."

So i figured since the flash was unpowered it might have goten degraded and erased itself. I decided to load the latest firmware from DC 1.09m. Tested it quickly yesterday evrything seems to be in order. Today i tried to print the same thing as yesterday and turned the printer on again ,it connected to the firmware and i homed it. set the bed to 65 and put the upload the gcode file in the webinterface. But i forgot i had folder for 0.5mm nozzle seporatly and aborted the upload. the page refreshed and slowly loading the gcode files and then it froze. So i turned the printer off and on again and got the same Message "Could not establish connection to the Duet firmware!".

Could it be foulty duet?

Edit: I just tried with Arduino program over USB and have sent G1 X-50 the head moved 50mm in the negative direction so the firmware didnt get erased as i thought must be something else.

Edited 2 time(s). Last edit at 12/09/2015 01:35PM by Darathy.

It sounds more like a problem with your USB connection. Unless everything's exactly the same windows won't recognise your drive - even putting the USB lead in a different slot throws windows.

Go into control panel, system, device manager & reload the driver. It'll give you a different USB number to your previous number but just set Pronterface to see the new USB drive.

The thing is over USB it recognises the commands but over the Ethernet cable the duet webcontrol does not detect the firmware. I have just tried to load the firmware again and it gave me the same message again.

Also check that the screw terminals on the 12V input connector are tight.

---

Large delta printer [miscsolutions.wordpress.com], E3D tool changer, Robotdigg SCARA printer, Crane Quad and Ormerod

Disclosure: I design Duet electronics and work on RepRapFirmware, [duet3d.com].

Quote
dc42
Also check that the screw terminals on the 12V input connector are tight.

Ok i have retightend the scews and it seems to work for now, will see. Thanks altho its strange it would move motors over usb(while webinterfce does not detect firmware) with loose scews.

This is possible. The Duet board itself needs not much current. If the screws are not tight, you have a resistance between the screws and the cable. If the current raises when you move a motor, the resistance is not the problem anymore for the current to flow, but you will have a voltage drop at this resistance that may burn your contacts. It is hard to explain, but it is totally normal.

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Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

With the USB cable connected, the Duet can always get enough power (5V) from the USB if the 12V supply fails, but with no USB cable the Duet will reset if the 12V supply fails - as can happen when a motor or heater is operated when you have loose 12V connectors.

Dave

i am still getting the "Could not establish connection to the Duet firmware!

Please check your settings and try again."
Message randomly ,powering off and on ocasionaly works ,i've trided to swap ethernet cables with no luck

Edit:Could the ethernet slot be badly soldered and cousing the problem? or something inside?

Edited 1 time(s). Last edit at 12/20/2015 10:59AM by Darathy.

Quote
Darathy
Edit:Could the ethernet slot be badly soldered and cousing the problem? or something inside?

Yes, it's possible. Also look into the socket, with a flashlight if necessary, and check the metal prongs look OK.

I suggest you also check for IP address conflicts. One way is to check you can ping the IP address of the Duet, then disconnect the Duet and make sure you can't.

Edited 1 time(s). Last edit at 12/20/2015 11:31AM by dc42.

---

Large delta printer [miscsolutions.wordpress.com], E3D tool changer, Robotdigg SCARA printer, Crane Quad and Ormerod

Disclosure: I design Duet electronics and work on RepRapFirmware, [duet3d.com].

As we had a similar failure before so sorry I have to ask. Hopefully you have not another participant like a streaming server or client inside the subnet?

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

the pins look ok to me ,How would i notice if it is soldered badly?

@Treito. On the router i have TV(its a VDSL router/modem(fritzbox Wlan 7360)) ,my PC and the Ornerod 2.

Edited 2 time(s). Last edit at 12/20/2015 12:16PM by Darathy.

Are you from Germany?
I hope the TV is switched off during your tests?

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

Quote
Treito
Are you from Germany?
I hope the TV is switched off during your tests?

I'm from slovenia and yes TV is switched off. But i suspect its something inside the duet becouse i can establish connection to the duet web controll but the duet web controll cant connect to the firmware.

That is really strange as I can only load the Web-interface after the config was read. Maybe you load a cached version of the web-interface?

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

What is the version of web files in your SD card WWW folder? I note you upgraded to version 1.09m firmware - did you check whether the web version needed to be upgraded?

To check for IP conflicts, you should turn off or disconnect the printer, then open a command window in administrator mode and enter "arp -d". Then try pinging the printer's IP address. If there is a reply to the ping you have a conflict.

Dave

Ive had this message with 1.09k it was the reason i updated to1.09m.

So where would it be best to order a new duet from? any suggestions?

If you have no problem that the Duet board is equipped only with 1k resistors instead of 4700k you can order it at Replikeo. I guess this is the only option to get the 0.6 version. Otherwise you will have to spend double the money for version 0.85. This is a good option if you plan to use more than one nozzle.
[www.replikeo.com]

Edit: The RepRapPro shop also have Duet boards again:
[reprappro.com]

Edited 1 time(s). Last edit at 12/31/2015 09:03AM by Treito.

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

I am still having problem with the message ,i have removed the duet and checked soldering and pins and evrything seems fine ,what else could it be?

I'm having similar issues with mine. Which LED's are lit when you plug it into USB?

If you only use USB-power the power may be not high enough to ensure network communication.

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

Quote
0x0000
I'm having similar issues with mine. Which LED's are lit when you plug it into USB?

Copied & Pasted from my other post on this thread [forums.reprap.org] so some bits might not be required in your case.
Also check the details in the config.g file for your network settings

Testing for failed duet board, I suggest remove the board totally from the printer so you can place it on the bench, place it on a non-consecutive surface
Then plug in a mini usb lead from a computer/laptop, you should get a red light. If not, you might need reset the board, reload the firmware.

Details here about initial set-up of the board using Arduino IDE sotfware
[reprappro.com]

Details about the pin layout
[blog.think3dprint3d.com]

With it connected via USB, use voltmeter to check if voltage is correct at points shown, input voltage is 12v, duet needs/has 3.3v or 5v rails.

---

Supporting 3D Printers with Parts and Build services.
Printer: Ormerod 2 (528.4) Duel extruder set-up with Aluminium X-Rib, RRPro Firmware v1.11-ch (2016-04-08)

I do think mine has crapped out. I've tried the Reset buttons and MCU Erase, and disconnected all of my wires so that it is plugged in only via USB. The LED light comes on and the processor gets really hot, and it was doing this prior to disconnecting everything. What else can I do?

If the processor is getting ho after unplugging all parts your Duet is probably broken. You only can try to reflash the firmware but after two broken Duet boards I do not think that you will succeed.

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

Bummer, I don't even think I can flash it at this point, it's not recognizable over USB. How long did it take you to get a replacement from Replikeo?

This depends on how much money do you spend and where you live. It took me 2 or 3 weeks with the cheapest shipping method. But I have everytime trouble with the customs, because they do not provide the billing with the package.

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

Quote
0x0000
I'm having similar issues with mine. Which LED's are lit when you plug it into USB?

When i have it Pluged with USB only: The usb light and the Network lights are on(green and orange). I will also try Orictosh suggested.

Tried to update the webinterface to 1.07 and DC42s 1.09o with no luck ,now i can never even connect to the firmware. Before it occasionaly connected and stayed connected till i turned the printer off. now i cant even print.

Is the ATSAM getting very hot?

---

Slicer: Simplify3D 4.0; sometimes CraftWare 1.14 or Cura 2.7
Delta with Duet-WiFi, FW: 1.20.1RC2; mini-sensor board by dc42 for auto-leveling
Ormerod common modifications: Mini-sensor board by dc42, aluminum X-arm, 0.4 mm nozzle E3D like, 2nd fan, Z stepper nut M5 x 15, Herringbone gears, Z-axis bearing at top, spring loaded extruder with pneumatic fitting, Y belt axis tensioner
Ormerod 2: FW: 1.19-dc42 on Duet-WiFi. own build, modifications: GT2-belts, silicone heat-bed, different motors and so on. Printed parts: bed support, (PSU holder) and Y-feet.
Ormerod 1: FW: 1.15c-dc42 on 1k Duet-Board. Modifications: Aluminium bed-support, (nearly) all parts reprinted in PLA/ ABS, and so on.

No it is warm but not hot.

Quote
Darathy
No it is warm but not hot.

Darathy

I Believe Dave has withdrawn 1.09o due to quite a few people having network issues amongst other things so have you tried 1.09m?

Doug