There is supposed to be a spring under the top nut.
Assembling: top nut, spring, x-end, nut.
When you push the x-end up against the spring you are putting tension against it. Tighten the bottom nut against the bottom of the x-end. Allow the x-end to slide over the bottom nut. The spring tension inside the top will keep the x-end in relative position and the nuts will stay inside their housings.