We didn't even have the cables that we needed to run the machine until a week after we received the machine. It took way past 14 days to realize the machine was defective and too late to send back. At the time they didn't specify only a 14-day return policy . We have had the printer 4 months and the company still has not resolved the issues it has. I would think at minimum the company would offby dbyram - General
I would be careful regarding this printer. I purchased the printer without the optional stand in late December of last year. It arrived in a crate with a broken limit switch and the forward guide shaft forward ends for the base plate axis off and resting on the support structure. We did not think too much about it thinking maybe that is how it is shipped. Wrong. We also then realized they did notby dbyram - General