what electronics are you controlling with?
I suggest something simpler to make sure some of the basics are in working order... like the stepper app that plays the star wars song.
If you are running with reprap type firmware on it:
check that your steps per unit are set properly in the firmware.
also check your opto endstops are installed.
another thing to check is the trim pots and connectors
trade some components out to make sure each thing is good... motor, connectors, driver, to narrow things down. NEVER disconnect anything with the power on, you WILL fry something.