1. Fixed. The Pronterface link in the instructions was pointing at the 'dev' branch. It's now pointing at the 'master' branch. We'll update the pre-compiled Pronterface binary in the next couple of days, hopefully for each platform, but any version of Pronterface, including Kliment's precompiled versions, should work with the Duet.
2. The best thing to do, if you think you have a firmware problem, is look at this github page. It will tell you what's been updated: [
github.com]
Generally, just like Apple (!), we'd prefer that everyone uses the latest firmware, because it makes support easier; but unlike Apple, we won't force updates on you. If you don't have any problems, it's unlikely you'll update the firmware. However, the first question I'll ask people if they need support is if their firmware is up-to-date. For the next few months, we'll be quashing bugs and adding features. We'll blog about big changes, but probably not the little ones.
3. We've got all you lot testing, and giving us feedback! Sorry, that's bound to upset someone. It's a fair point; we built plenty of development machines, but almost all of them got hacked about. Development is always open-ended... until you get a deadline. We've hired quite a number of people recently, though mostly for production. And we're still looking for capable people, if you know any. The problem is, for development and troubleshooting work, we can't just hire someone off the street; we need someone with interest in 3D printing - the sort of person who would buy a kit. People don't go into this entirely blind. The best thing we can do is react quickly to problems, and provide solutions by updating instructions, software, firmware and hardware.
Regarding software: most of the software is exactly the same as runs on our older RepRaps. Those instructions have proved perfectly workable.
4. The router isn't the problem. The network part of your board appears to be non-functional. You'll get a warranty replacement.
5. We are, now. We didn't have a production version of the Duet until a couple of days before we started shipping! Modern production just doesn't work that way.
6. Goto 2.
7. I wish...
Ian
RepRapPro tech support