When you say "the z goes down about 10mm", I think you mean the bed goes down? The equivalent to a PrintrBot head going up?
If so, that's typically caused by the probe being continually triggered. The home process is to move down quickly until Z is triggered, then move up 10, then move down slowly until Z is triggered.
Try an M119 command when the probe is well clear of the bed and see if it says Z is triggered.